Questions
Frequently asked questions
Practical answers about visiting the clinic. For questions about a specific treatment, see that treatment's page.
Yes - the clinic works by appointment so that each visit has proper time set aside. You can request a time through the booking page, or call and we will find one with you.
We talk through your concerns and your history, assess your skin, and explain what we find in plain language. You leave with a recommended approach and a clear sense of what it involves. Nothing is decided for you on the day.
Not necessarily. The consultation is an assessment. If a treatment is appropriate and you would like to go ahead, it is discussed and booked separately.
Come with clean skin where possible, as it allows a clearer assessment. It also helps to bring details of any products you currently use and any treatments you have had before.
Consultations and treatments vary in length. When you book, we will tell you how long to allow for the appointment you have chosen.
Yes. You are welcome to bring someone with you to your appointment.
Payment is taken at the clinic. When booking online you can optionally pay a deposit to secure your slot, which is credited against your treatment.
Use the link in your booking confirmation, or call us on +94 77 669 2086. Please give us as much notice as you can so the time can be offered to someone else.
We are at No. 417, Old Kottawa Road, Udahamulla, Nugegoda. Directions and a map are on the contact page.
Not covered here? Call us on +94 77 669 2086 or get in touch. For anything about your own skin, a consultation is the right place - we would rather look at it than guess.
Still have a question?
If it is about your own skin, a consultation is the right place - we would rather look at it than guess.

